Android app target API
Google changed the target API requirement for Android apps. This new target API requires a lot of code changes in how our app currently handles permissions and background tasks which are very important to the working of the application. Our team is working on an updated app which addresses these issues.
AAC and Android
Our Android apps use the phone's system audio codecs. Due to the AAC licensing model some phones do not support AAC while others do. We can not guarantee AAC will work on all phones. Some Android phones do also support AAC in MP4 containers which is currently not implemented in SHOUTcast or Icecast.
Requesting your apps
In Control, click on Manage in the navigation bar. Still in the navigation bar, select the service for which you wish to request apps by clicking on the service switcher.
In the sidebar, click on Mobile Apps. Click on Submit a request to submit an app request for your service. Fill in the form properly without ignoring the guidelines and tips, then submit the form. Control will then reload to confirm your submission.
You will be notified whenever your app is submitted and if there are any issues with your request.
ETAs The estimated wait times indicated in Control are what they are: estimated. That means that they don't always correspond to the current average wait time. This is especially true when we have an issue with our build system or developer account, or more generally, when there is a high demand for mobile apps.
IMPORTANT Opening tickets to ask when your app will be available is a waste of time, as we will not reply to such tickets.\n\n* In case you're worried about your app request not having been received on our end, don't worry. If Control said your app request was submitted, then we received it.\n\n* Are you impatient? Unfortunately, you'll have to wait for at least one week before getting your iOS app. This is because of the always high demand for mobile apps and the Apple approval process (which already takes a full week). Thus, opening a ticket to ask us "when will I get my app" will not help at all.\n\n* Want to follow your app request status? You can do this in Control.
Editing your app request
You can also edit your app request from Control at any time.
On the Mobile Apps page, there is a link to view more info about your request. When you click on it, your app request will be shown with all details, and you'll be offered the choice of editing it.
App updates are not always processed as fast as initial requests are, especially when we have a high demand for apps. Again, we kindly ask you not to open any tickets for this, as they're a waste of time for both you and us.
About Android apps
On 2016-03-24, Google suspended our account. We're working on recovering the account. Unfortunately, Google is known not to reinstate accounts often or easily.
If you already had an Android app but can't find it anymore, this is because Google has taken down all of our apps.
In the meantime, you must self-host your app (under your own Google Play Developer account). There is an option for this in Control where you can request and download your APK. See Self-Host your Android apps for more details.
You have to go to the app request details page in Control, edit and save it so we can process your app request again. You'll be notified when your app is available for download.
Submissions to the Play Store are currently suspended
Self-host your Android apps
Own Google Play Developer account required To host your Android app yourself, you need a Google Play Developer account. If you don't have one, you can sign up for one here.\nAmazon also offers a free alternative at the Amazon App Store You have the possibility of hosting your Android app on your own Google Play Developer account.
On the request details page, edit the app request, then tick the "Self-hosted" checkbox. Save the request, then wait for the app to be built by us. You'll get an email once it is ready.
Once it has been processed (you'll get an email), you'll find the link to download your APK as well as the screenshots to use for the Play Store listing on that page. To publish an app, simply open the Google Play developer console (not to be confused with the browser's developer console), then click on "Add new application" and follow the steps.
Unpublishing your app(s) from the app store(s)
This cannot be done automatically in Control. You'll have to request this by opening a ticket (mentioning your app name and your username).
I don't have any SHOUTca.st services. Can I order a custom mobile app?
Unfortunately, this is not possible. Having a streaming service with us is mandatory for our mobile apps to work properly.
Can I have the source code?
Our apps are not open source.